We have to abide some local council rules with regard to handling complains. You can view the generic policy by clicking the link below.
PH3 – v1.2 Complaint Handing incl Complaint Form outline
We have a number of other procedures you can view by clicking the links below:
PH5 – Odour Management [Cond 8] – Dog and Cat enclosure cleaning v1
PH6 – Odour Management [Cond 8] – Food Storage v1
PH7 – Odour Management [Cond 8] – Vermin Control Measures v1